How is advancing technology impacting the event planning industry?

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Since starting with SignUp4, I’ve delved into the depths of the events and meetings industry in an attempt to become more knowledgeable in the space. During my quest for knowledge and more so lately, I’ve come across articles, blogs and press releases about emerging technology and how it is dramatically improving the event planning industry. I’ve noticed an abundance of planner friendly mobile apps, which are appropriate for the mobile workforce and planners on-the-go. Among the latest and greatest innovations, strategic meetings management software remains a driving force.

In a recent poll conducted during our Strategic Hotel Sourcing webinar, approximately 40 percent of the attendees were either currently using or considering the use of meetings management technology. This is fantastic news because it tells me that organizations are acknowledging the importance of meetings intelligence and the need for control, compliance and cost savings. And the organizations that are “considering it” are realizing the need and benefits, which is probably contributed partially to the ever growing buzz surrounding meetings technology.

So what are some of those benefits?

  • Unprecedented visibility and tracking at enterprise-level into all meetings
  • Ability to measure the ROI of meetings and events to maximize efficiency
  • Tools to simplify the creation, promotion and spend of events
  • Integration into GDS provides the most current travel info (not applicable to all providers)
  • Creation of policies and workflows to streamline internal processes
  • Flexibility to quickly send and monitor RFPs
  • Significant savings of both time and money
  • No more spreadsheets! (Or at least, fewer spreadsheets)

It’s like the song that never ends — yes it goes on and on my friends. There are no limitations on how organized and savvy your team can become. Meetings management solutions are game changers for areas of event planning, registration, success and spend.

See what others are saying!

Rearden Commerce Partners with SignUp4 To Provide Integrated Meetings Management Services

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Atlanta, GA (PRWEB) February 01, 2012

Rearden Commerce, creator of the Deem™ ecommerce platform, today announced it has partnered with SignUp4, a leading provider of strategic meetings management technology, to integrate its strategic event management software with Deem Travel. The integration will provide a seamless meeting registration and travel booking solution for customers of Rearden Commerce and SignUp4.

Benefits of the partnership to company meeting planners and attendees include the ability to:

For planners:

  • Improve visibility into meeting and event spend
  • Establish cost controls through meeting specific travel policies, including negotiated rates, form of payment, and agency settings
  • Support reporting for managing budgets and meeting logistics

 

For attendees:

  • Increase efficiency with seamless integration between meeting registration and air travel self-booking by traveler or delegate, including auto-populating meeting parameters into trip planning search form (i.e. arrival airport, meeting dates)
  • Provide integrated and consistent user experience for meeting and non-meeting travel reservations

 

“We are pleased to work with SignUp4 to expand customer access to event management services to make the experience of planning meeting travel easy and the results cost effective,” said Andrew McGraw, Senior Vice President, Travel Services. “With Deem, we’ve built an open platform which allows value-added service providers like SignUp4 to quickly and easily integrate with our expansive business travel offering.”

“SignUp4 and Rearden are a powerful combination and another example of how SignUp4 can easily be integrated with other industry leading applications,” said Matt Hodge, SignUp4’s VP of Sales. “Our alliance will ensure compliance with corporate travel policy and reduce the cost of travel by decreasing the number of agent assisted bookings.”

Deem™ Travel, the online business travel management application from Rearden Commerce, expands spend management beyond traditional travel services to include dining, ground transportation, shipping, airport parking, web-conferencing and entertainment services. Deem Travel increases visibility and control across several business services to enhance efficiency and cost-effectiveness. Travel managers can tailor their programs based on their company’s travel management objectives to easily enforce policies, automate quality control protocols, provide detailed reporting and tracking, and manage negotiated programs.

About SignUp4
SignUp4, LLC is a leading provider of strategic meetings management software, technology and services for the enterprise business event planner and travel planning marketplace. Founded in 1999 and backed by an experienced team of software, technology and event management experts, we are driven by a single objective- to design, develop and deliver cost-effective event management tools for corporate meeting planners, travel planners and event management agencies.

About Rearden Commerce
Rearden Commerce, creator of the Deem™ ecommerce platform, is transforming commerce on behalf of buyers and sellers. Through a suite of interoperable smart applications, the Deem platform is designed to leverage big data, analytics and semantics technology to optimize the exchange of goods, services, and information with personalization and repeat value to drive customer loyalty. Deem is distributed globally by more than 40 strategic partners including American Express and JPMorgan Chase – connecting millions of consumers and over 16,500 business customers across every market segment to more than 1.2 million merchants. Rearden Commerce is headquartered in Foster City, California.

SignUp4 Continues Exceptional Growth: 2011 Year in Review

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Atlanta, GA (PRWEB) January 27, 2012

SignUp4 the leading provider of strategic meetings management software, is pleased to present this review of its progress in 2011. This past year, SignUp4 celebrated its 12th year in business with record revenues, new staff and service expansions. “We grew our employee base by 10 percent, added 19 new Fortune 500 customers, added over 700 new features to our products, and acquired Worktopia Inc.,” said Nick Romano, Founder and President of SignUp4. “Our client renewal results as a percentage of monthly recurring revenue demonstrates the organization’s client focus.”

 

During 2011, the organization renewed over 94 percent of revenue up for renewal. “Perhaps the most exciting result was the market’s acceptance and support of our Strategic Meetings Management Suite. We continue to expand our client base in this emerging market sector,” stated Romano. The SignUp4 strategic meetings management product line now includes the Event Management System,Travel Management SystemSpend Management System, and the Small Meeting Solution.

Throughout the year, SignUp4 also accomplished the following:

New Systems Released
The development team solidified product offerings by adding 716 new features to the suite. Features including budget estimator and advanced session capabilities are helping to support and streamline the production side of the event cycle.

Worktopia Acquisition
In May of 2011, SignUp4 acquired Worktopia, Inc. after a number of years collaborating on the Worktopia booking engine. Romano included that, “this addition illustrates our commitment to bringing new, innovative products to the small meetings sector.” Following this acquisition, SignUp4 entered into a reseller agreement with one of the world’s largest travel management companies to bring a booking tool for small meetings to their mid-market customers. There are plans to re-launch this product to the market during 2012.

Marketing Vision
In November of 2011, the organization refocused its marketing efforts on becoming an industry thought-leader. To this end, intense marketing and content development initiatives are underway.

Overall Growth
SignUp4 grew top-line revenue by 22 percent, increased event registration usage by nearly 23 percent, and achieved a 39 percent increase in the Spend Management System. The Travel Management System retrieved 68 percent more travel records over the previous year.

“As we look forward to 2012, SignUp4 will continue to innovate in the SMM space with further additions to our budget estimator, the launch of a small meeting tool, and enhanced integrations into corporate expense tools. Our direct integration approach to obtaining travel records has opened the door to a new set of travel related features currently in development for 2012,” said Romano.

SignUp4 would like to thank its employees, clients and business partners for their ongoing support.

About SignUp4
SignUp4, LLC is the leading provider of strategic event management software, technology and services for the enterprise business event planner and travel planning marketplace. Founded in 1999 and backed by an experienced team of software, technology and event management experts, we are driven by a single objective- to design, develop and deliver cost-effective event management tools for corporate meeting planners, travel planners and event management agencies.

For more information, request a demo!

Top 4 Tips When Creating an Event

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By Michael Sabani, Client Services

There are a number of important things to keep in mind when creating an event. Sometimes things slip between the cracks! These are four tips to help make setting up customized, dynamic event sites easier for event planners.

 

1. Customize!

Use the recently updated Color Picker to customize you site. You can match your company’s logo colors, and even upload a banner image to your event. This allows you to personalize your event site to match your corporate identity.

You can even add pictures using the Text Changer. Are there activities like tours or day trips that your attendees can sign up for? Add pictures to your pages to show them the fun that awaits them!

2. Downloadable Files!

Do you have a PDF of your agenda? A spreadsheet for your attendees to view? Don’t forget that you can upload files for your attendees to download. Word documents, PDFs, Spreadsheets, these can all be made downloadable on your event site for your attendees to save to their computer.

3. Breakout!

Is your event going to include breakout sessions or scheduled activities? Use the new Breakout Sessions tool to create your sessions. The Breakout Sessions tool will automatically create rules that will not allow attendees to register for more than one activity at the same time. Help your attendees stay on schedule.

4. TEST!

Test, test, test! You can test your event as many times as you need. Keep in mind that there are many combinations of registrations, especially when using advanced features such as Attendee Types and Event Payment. You should run as many test registrations as you can. Send your event link to your fellow employees and have them test your event as well. You can never test too much. Also, don’t forget that Client Services is happy to test your event for you as well. Send in an email request with your Event ID and we can test your event for you!

There are hundreds of ways to customize your event site, it can be as complex or as simple as you want it to be. Always remember that Client Services is here to assist you with any questions that may arise.

Key Benefits to a Travel Management Solution

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By Will Tucker, Sales Executive

 

In most cases, having some type of Strategic Meetings Management Solution (SMM) is essential in today’s world of planning and managing events and conferences.  However, there are several different pieces that make up a complete SMM Solution – Event, Travel and Spend Management.  Everyone seems to know the importance of the Event and Spend Management Solutions.  The Event Management gathers the registration information from attendees, the Spend Management allows for a company to track how much money they are spending on all these events – but what are a few benefits to having a Travel Management Solution?

 

  1. Save Time:  A Travel Management Solutions can be a huge time saver to an Event Planner.  Without a Travel Management Solution, event planner may spend hours and hours in Excel manually entering travel information.  That process is now able to be automated.
  2. Organization:  If a planner is organizing flights for attendees to an event, chances are, they are also organizing transportation to and from the airport.  A Travel Management Solution can help you organize this by keeping reports for arrival and departure times of attendees in a centralized location.
  3. Eliminating Mistakes:  With an automated Travel Management Solution comes piece of mind by eliminating the possibility for human error.  Manual matching of flight information to registered attendees has its flaws.  Ex.  Are the reports you are receiving from your travel department up to date? Duplicates – Are there attendees that have the same first and last name?  Do the hotel check-in and check-out dates match the flight arrival and departure dates? A Travel Management Software solution can help you eliminate problem like this which are often made when organizing an event manually.

Travel & Technology Outlook for 2012

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By Mark Hubrich, Founder & VP Client and Industry Relations
With the start of the new year, things seem to have gotten busy again and the year looks to be off to a great start. I attended a Georgia Business Travel luncheon yesterday with Jay Campbell from BTN as the speaker who spoke about 2011 in review and expectations for 2012. From some of the conversations around the room, there seemed to be an optimistic viewpoint for business in 2012. One of the colleagues at my table mentioned to me that last Wednesday they had a record number of transactions for their travel agency. Volumes with her existing clients are picking up and they had added some new clients to start the year. Another great piece of news this week was the quarterly survey from Global Business Travel Association (Press Release Here) which is predicting an increase in 2012 and an estimate of 4.6% growth in travel spend. The term I keep hearing is “cautiously optimistic”.

SignUp4 is launching several new initiatives in 2012, which will be exciting. We are focusing more energy on helping to educate the event and meeting management industry and expanding our offerings of webinars and white papers. Next week we will be hosting our first webinar of the year with Shirley Kuhloie presenting strategic sourcing for corporations. Shirley has a background in both the agency and corporate worlds and has worked with Strategic Meetings Management with such global corporations as Carlson Wagonlit Travel and Hewlett Packard.  This webinar will focus on Strategic Hotel Procurement: Increasing control and savings. Check out our webinar page to register for a live session of this webinar or watch a recorded version after January 18th.  SignUp4 is planning many more webinars throughout the year bringing in industry experts to lead the education with current relevant topics on Strategic Meetings Management. In addition to the webinars, we will be launching follow up white papers to provide takeaways for guidance to apply to your company and career. Be sure to check back to the www.signup4.com website often for fresh and resourceful content throughout the year. We look forward to helping our clients and the industry in adapting and changing with the technology and industry for the upcoming year.

It’s going to be an exciting year!

SignUp4 Podcast- Mark Hubrich & Dynami Group

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Kenneth Jones, Managing Director of Dynami Group and Past President of the Georgia Chapter of Meeting Professionals International (MPI) has been a long-time customer of SignUp4 and would like to share his experiences and successes since implementing strategic meetings management technology. Listen to the Podcast below.

SignUp4 – Dynami Group

The Event Planner

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By Wade Tucker, Sales Director

I have been with SignUp4 in the sales department for 4 years.  I have been in contact with many different companies in many different verticals.  The organizations range from the Fortune 100 to the smaller meeting planning companies here in Atlanta, GA.  In the ever changing world of Strategic Meetings Management, there is one constant….The Event Planner.  There are few things that I have learned about The Planner that have stood the test of time:

 

If you can make a planners life easier, they are the most gracious people on earth

In my personal experience, helping implement a Strategic Meetings Management tool helps the planners get better organized and saves them time and the company money.  Everyone is winning!

Planners are the hardest working group I have ever met…

I have spoken with planners that have managed 100’s of events per year, countless hours, and brutal travel schedules.  They need a technology to keep this all together.

Planners do not always have the best tools at their disposal to get the job done

I have personally worked with planners that have had only Excel, Word, and an email engine to collect registrations and manage the entire event.  There are better tools out there.

Top 5 Questions To Ask On A Strategic Meetings Management Software Demo

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By Matt Hodge, VP of Sales

There are many steps that one should take in evaluating a meeting management technology solution for your organization.  If you are a current user of an event management software application, it may make the task of forming a questionnaire/RFP much easier by asking questions around what you like or do not like about the current solution.  If you are not using an application, you may rely on others within the industry or resources offered by GBTA and MPI.  This RFP process is a very important step in evaluating event management software vendors.  However, event planners should understand the more important step in the evaluation process is in the demonstration of the application.  There are many questions that should be asked during a demonstration and here we will focus on a few of those.

  1. How easily can I build event registration sites using the tool and will you show me the process?  The key here being that you will want the provider to demonstrate the use of the application.  Do not rely on PowerPoint presentations or the sales reps to simply tell you that it is easy.  By having the vendors fully demonstrate the functionality of the software, you will be able to make an educated decision on which event management solution is more user-friendly.
  2. How flexible is the design of the sites and registrations forms?  The application should be flexible enough to allow you full control of the look and feel of the site.  Attendee’s first experience with your event may in fact be the registration site.  The site should allow you full control of what that experience will be for your potential attendees both in the design and layout of the registration form.
  3. How easily can I pull reports showing travel arrangements for my attendees and how does your application capture the data?  Many event management applications have the ability to pull PNR information for meeting attendees into a report.  However, the differentiator here will be the manner in which this data is collected.  Some applications have direct GDS integration while others do not.  This is significant in avoiding transactional costs.
  4. Can I manage my meeting budget within the tool and will you show me this process?  If you are a user that is implementing a strategic meeting management program you will need to have the ability to track your budgeting.  The application should allow you the ability to do so using standard templates, excel spreadsheets or other options.  Some applications also offer meeting cost estimators which will assist you in the budgeting process.
  5. Can I report on how my meeting budget was allocated across meetings and vendors?  Tools offer a wide variety of reports which should allow a user to quickly see where dollars are spent and with whom.  This is extremely important in managing meeting spend and negotiation of vendor contracts.

Mark Hubrich’s Top 10 from 2011

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By Mark Hubrich, Founder & VP Client and Industry Relations

The year is winding to a close and it seems like this is a very hectic and stressful time for many people with the holidays fast approaching and last minute meetings and planning to do before the end of the year. I think it is important to reflect on the year and start thinking about goals to set for 2012. I think it is also a time to reflect on what I am grateful.

Top ten things I am grateful about in 2011.
1. Being able to serve on the Groups and Meetings Committee for GBTA. This was an opportunity to learn from a great peer group as well as be a thought leader for the industry. I made many friends on the committee who I would never have had the chance to get to know well otherwise.
2. Being healthy.
3. Continue growing a successful company in this tough economy. SignUp4 is doing well and will likely finish up the year around 30% growth. In this economy I am very grateful for that. We continue to serve our clients as best we can and they have rewarded us with renewing the relationship and referring others to our service.
4. Friends and family.
5. New relationships.
6. Learning new skills. This year I have had the opportunity to have additional speaking opportunities as well as take advanced training on public speaking. I would never have seen myself as a public speaker years ago. It is something that I have stretched myself personally and feel proud of.
7. Traveling. I was able to visit new places this past year which is always fun for work and pleasure. I was able to go on a Polaris Razor desert tour in Arizona and as well as fly fishing in the mountains of Colorado.
8. Being able to give back. With the Georgia Business Travel Association, I’m bringing toys to for the children of the Air Force base here in Atlanta. It always feels good to help others especially to help our troops serving our country. With the Georgia Chapter of MPI, SignUp4 is donating toys for Quality Care for Children.
9. Fantastic employees. I am truly grateful to work with a group of people who each have their own unique skill sets and values that they bring to our team.
10. Angry birds. What can I say.. It’s addictive.
I wish everyone a happy holidays and strong finish to the year.